Privacy Policy
Last updated: April 2026
ESG Water Malaysia (esgwater.my), operated by Juzwater Enterprise Sdn Bhd, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.
1. Information We Collect
We may collect the following information when you submit an enquiry:
- Full name and company name
- Email address and phone number
- Your interest in our products or services
- Estimated monthly volume requirements
2. How We Use Your Information
We use the information collected solely to:
- Respond to your enquiries and provide requested information
- Process and fulfil orders
- Send relevant updates about our products and services (with your consent)
- Improve our website and services
3. Data Sharing
We do not sell, trade, or transfer your personal information to third parties without your consent, except as required by law or to fulfil your order (e.g., delivery partners).
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
5. Cookies
Our website may use cookies to enhance user experience and analyse site traffic. You may disable cookies through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
7. Your Rights
Under the Personal Data Protection Act 2010 (PDPA) Malaysia, you have the right to access, correct, or request deletion of your personal data. Contact us at ho@esgwater.my to exercise your rights.
8. Contact Us
For any privacy-related queries:
ESG Water Malaysia
Operated by Juzwater Enterprise Sdn Bhd
Email: ho@esgwater.my
Website: www.esgwater.my